Privacy Policy
Last updated: 10 November 2026
This policy explains how Adeptive Solutions handles information collected through this website and enquiries about our services.
Who we are
Adeptive Solutions provides AI assistants, automation, AI systems, and website development services. For privacy questions or requests, contact ilham2saleh@gmail.com.
Information we collect
When you contact us, we receive your name, email address and message, along with any business name, team size or service interest you choose to provide. If you arrive through a tagged campaign link and send an enquiry, we also receive its source, medium and campaign tags to understand which outreach led to the enquiry. This does not use tracking cookies. Please do not submit sensitive personal information or confidential customer records. Our hosting and form providers may also process technical information, such as IP addresses and security logs.
How we use your information
We use enquiry information to respond, assess your requirements, prepare proposals, and manage our business relationship. Where applicable, we rely on steps requested before entering a contract and our legitimate interests in responding to business enquiries and protecting our website. We do not use an enquiry as permission to add you to a marketing mailing list.
Service providers and transfers
Contact forms are processed by FormSubmit and delivered to our Gmail inbox. These providers process information under their own terms and privacy policies. Fonts are hosted locally with the website. Hosting, email, and form providers may process information outside your country. Where required, appropriate transfer safeguards must be in place. We do not sell your personal information.
Retention and security
We keep enquiry information only as long as needed to handle your request, support a business relationship, or meet applicable legal obligations. We review retained information and remove it when it is no longer needed. We take reasonable measures to protect it, but no internet service can guarantee absolute security.
Your choices and rights
Depending on the law that applies to you, you may request access, correction, deletion, restriction, or portability of your information, or object to certain uses. Where processing relies on consent, you may withdraw it. Email us to exercise your rights. You may also complain to your local data protection authority; in the UK this is the Information Commissioner’s Office.
Live AI assistant demo
If you choose “Try AI Assistant”, a live voice session connects through Retell AI within the hero section. Starting a voice conversation requires your microphone permission. Retell processes your audio and conversation to provide the demo; its privacy terms and the agent’s configuration govern any recording or retention. Please avoid sharing sensitive or confidential information. Retell handles microphone access and audio processing when you start a conversation. Use End conversation to disconnect. See Retell’s Privacy Policy for provider information.
Cookies and external services
This website does not intentionally set analytics or advertising cookies. External services linked from the site, including the form submission page, may use cookies or other technologies under their own policies.
Changes to this policy
We may update this policy as our services and providers change. The date above shows the latest revision. Project-specific data processing, including voice recordings or customer data, is covered separately in the relevant service agreement.